Reclamation
EXCHANGE / RETURN OF GOODS
If it happens that the cut or size does not suit you, there is a possibility of exchange or return. However, it is necessary to do so within 14 days of receiving the shipment and also inform us before sending the goods back to the email neurofuuck@gmail.com or to the Neurofuck instagram.
Each contents of the package are carefully checked before sending, but if it happens that you receive an accidentally damaged or incorrect piece, please inform us immediately by e-mail: neurofuuck@gmail.com or on the Neurofuck instagram.
Please let us know all the facts. If, after taking over the goods, we come across damage or any dirt that we have not been informed about, it is not possible for the goods to be subject to a complaint or return.
GOODS REPLACEMENT
It is necessary to mention at the outset that the goods you ordered may be the last piece, or there will be no possibility to exchange the goods for a larger / smaller size due to the sale of the required piece. In this case, please also contact us via e-mail: neurofuuck@gmail.com or
instagram @neurofuck_official, where we will discuss all the alternatives with you and take care of your satisfaction.
The package must be sent by registered mail to:
Picnic Skateshop
Dlouha Trida 484 73601 Havirov Mesto
email: neurofuuck@gmail.com
Or via mail order:
Picnic Skateshop Dlouhá Třída 484
73601 Havířov City neurofuuck@gmail.com tel: 734252511
(This postage is paid by the buyer)
We will then check the received goods and send you the required new ones. (This postage is paid by the seller).
If the goods are evaluated as damaged, they will be returned to your address without the right to exchange.
The goods must be returned properly packed in an envelope or box so as not to damage the goods.
The goods may not be used or washed in any way.
RETURNED GOODS
Please send the returned goods by registered mail to:
Picnic Skateshop Dlouha Trida 484 73601 Havirov Mesto
email: neurofuuck@gmail.com
Or via mail order:
Picnic Skateshop Dlouhá Třída 484
73601 Havířov City neurofuuck@gmail.com tel: 734252511
(This postage is paid by the buyer)
After careful checking, you will be refunded the amount (excluding postage) to your account. If the goods are judged to be damaged, they will be returned to your address without the right to a refund. The goods must be returned properly packed in an envelope or box so as not to damage it.